Welcome to Aggie’s Closet
Return Policy
Effective Date: 8/31/23
Returns
We want you to love your purchase from Aggie’s Closet! If you’re not completely satisfied, you may request a return within 30 days of receiving your item.
To be eligible for a return:
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Your item must be unused, unworn, and in the original packaging.
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Proof of purchase is required (order number or receipt).
Non-returnable items
The following items cannot be returned:
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Personalized or custom-made items (e.g., engraved jewelry, message card items).
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Gift cards.
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Sale items (if marked final sale).
Exchanges
We replace items if they are defective or damaged. If you need an exchange for the same item, email us at info@aggiescloset.com with your order number and a photo of the issue.
Refunds
Once your return is received and inspected, we’ll notify you by email. If approved, your refund will be processed to your original payment method within [5–10 business days].
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted unless the return is due to our error.
Late or missing refunds
If you haven’t received your refund yet:
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Check your bank account again.
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Contact your credit card company — it may take some time before your refund is posted.
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If you’ve done all this and still have not received your refund, please contact us at [yourstore@email.com].
Return shipping
To return your product, please contact us at info@aggiescloset.com for return instructions and address.
You are responsible for paying for your own return shipping costs unless the return is due to a defect or error on our part.
Need help?
Please contact us at info@aggiescloset.com with any questions about refunds and returns.